By Jewell Hardin
That's right! Understanding the power of atttitudes training will increase the productivity of your company and home based business!
At the turn of the century, it used to be that employees learned they could get ahead at work if they checked their brains at the door. To get ahead, employees were encouraged merely to do as the employer dictated and not think while doing.
With the complexities of today's multi-technological work environment, employees and entrepreneurs can advance their lot by checking their bad attitudes at the door and putting on positive thinking caps.
We've gone from worker robotics, to worker neurotics. Workers must now transform themselves from reliance on their IQs to self-reliance on their EQ (emotional quotient). The quickest way to emotional intelligence is to learn to control one's attitude.
What is attitude? Attitude is disposition, demeanor; it is a manner of doing things. It is the spirit that underlies our behavior. It is the bearing and feeling that we put with our actions and the temperament that defines who we are and what we do. While a good attitude
connotes a caring, positive and upbeat approach, a bad attitude is sullied by uncaring, rude and negative behavior. Bad attitudes in an organization can become a cancer that can drive customers and good employees away. As employers continue their efforts to downsize, merge, and streamline costs -- sped up by technology-- employees are caught up in the emotional squeeze.
How do we change the attitudes of employees and frustrated entrepreneurs? A training program on attitudes is a perfect solution. The right training program can help foster a more positive work environment for all employees, increase employee morale, improve performance and productivity and place entrepreneurs in the frame of mind necessary to be successful.
Overcoming the first obstacle - is naming the training program. When you want to change a persons attitudes through training, name the course so they will be excited and inspired to participate. Mandatory attitude training, for example, automatically causes resentment and resistance. Some individuals will say, I don't have a bad attitude, why are they trying to fix me, or what did I do wrong to have to participate in this program. Like it or not, it is human nature to think the worst about these kinds of programs. Seminar titles like, "How to Stay Motivated all the Time" or "How to Be Better in All that You Do", work well.
It is helpful to take a measure of key attitudes that you want to change with the training. It is also useful to take the position that this effort is not just employee training for example, but long-term development because you want to change behaviors in the long run. You will want to assess the current state of the organization or your business that leads you to want to change employee or your own attitudes. Ask the questions: What behaviors are occurring that is symptomatic of poor attitudes? It may be that you have observed or experienced behaviors such as short tempers, poor customer treatment, or disrespectful treatment of others, which may lead you to conclude that attitudes training would benefit your organization. A short survey (using a rating scale) of employees for example prior to training, works well with questions that pertain to how they view the present environment and their own behaviors. This same survey can be administered several months after the training has been administered to see what gains have been made.
What is the content for effective attitudes training? - Individuals will enjoy training that is applicable to their whole lives, not just the workplace. Training should be interactive and participatory and use practical examples for learning, focuses on the individual and then the organization. Training objectives for participants:
You may not like your job or others around you. You may not even be able to change your position at the present time. But the one thing you can change is your attitude.
You may not be able to control your feelings but you can control your attitude. Attitude management is the ability to control how we act out our emotions.
Some useful elements of an effective attitudes training program include:
Self-assessment and personal inventory- to include personal assessment of how well an employee feels they interact with others inside and outside of the work environment
Developing Personal Effectiveness- to include opportunities for participants to visualize success and their own capacities and abilities, to strengthen inner resources and mental attitude
Assessing Limitations and Strengths - to include taking a realistic look at limitations and strengths and assess opportunities to capitalize on personal strengths. Identify those limitations that may not be rooted in fact but affect individuals capability to fully contribute, create or apply skills.
Understanding the Dynamics of Positive and Negative Attitudes-to include developing an understanding between the relationship between thoughts and actions.
Transition and Change Model - Incorporate a process to help individual employees identify attitudes they want to change and timetable that will let them transition plan.
Lasting change - Can be accomplished if we give individuals adequate time to adopt new attitudes, positive rewards and celebrations for demonstrating positive behaviors. Using the measurement tool to conduct a post assessment of training impact and rewarding participants for positive change will be reinforcing.
True empowerment is the ability to take control and avoid knee jerk emotional responses to hostile work environments or the challenges associated with your home based business. Remaining optimistic and positive are challenges that we all face in these circumstances. Attitude management is the ultimate productivity enhancement. Mastering the ability to maintain a positive outlook will draw others toward you and keep you motivated to achieve more with what you do.
Warm regards,
Dr. Devona Williams
Kenny Anderson
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Home Business Are You Vulnerable to Identity Theft?
By Joel Booker
The Federal Trade Commission estimates that as many as 9 million Americans have their identities stolen each year. In fact, you or someone you know may have experienced some form of identity theft.
The crime takes many forms. Identity thieves may rent an apartment, obtain a credit card, or establish a telephone account in your name. You may not find out about the theft until you review your credit report or a credit card statement and notice charges you didn't make-or until you're contacted by a debt collector.
Identity theft is serious. While some identity theft victims can resolve their problems quickly, others spend hundreds of dollars and many days repairing damage to their good name and credit record. Some consumers victimized by identity theft may lose out on job opportunities, or be denied loans for education, housing or cars because of negative information on their credit reports. In rare cases, they may even be arrested for crimes they did not commit.
How do thieves steal an identity?
Identity theft starts with the misuse of your personally identifying information such as your name and Social Security number, credit card numbers, or other financial account information. For identity thieves, this information is as good as gold.
Skilled identity thieves may use a variety of methods to get hold of your information, including:
1. Dumpster Diving. They rummage through trash looking for bills or other paper with your personal information on it.
2. Skimming. They steal credit/debit card numbers by using a special storage device when processing your card.
3. Phishing. They pretend to be financial institutions or companies and send spam or pop-up messages to get you to reveal your personal information.
4. Changing Your Address. They divert your billing statements to another location by completing a change of address form.
5. Old-Fashioned Stealing. They steal wallets and purses; mail, including bank and credit card statements; pre-approved credit offers; and new checks or tax information. They steal personnel records, or bribe employees who have access.
6. Pretexting. They use false pretenses to obtain your personal information from financial institutions, telephone companies, and other sources.
What do thieves do with a stolen identity?
Once they have your personal information, identity thieves use it in a variety of ways.
Credit card fraud:
They may open new credit card accounts in your name. When they use the cards and don't pay the bills, the delinquent accounts appear on your credit report.
They may change the billing address on your credit card so that you no longer receive bills, and then run up charges on your account. Because your bills are now sent to a different address, it may be some time before you realize there's a problem.
Phone or utilities fraud:
They may open a new phone or wireless account in your name, or run up charges on your existing account.
They may use your name to get utility services like electricity, heating, or cable TV.
Bank/finance fraud:
They may create counterfeit checks using your name or account number.
They may open a bank account in your name and write bad checks.
They may clone your ATM or debit card and make electronic withdrawals your name, draining your accounts.
They may take out a loan in your name.
Government documents fraud:
They may get a driver's license or official ID card issued in your name but with their picture.
They may use your name and Social Security number to get government benefits.
They may file a fraudulent tax return using your information.
Other fraud:
They may get a job using your Social Security number.
They may rent a house or get medical services using your name.
They may give your personal information to police during an arrest. If they don't show up for their court date, a warrant for arrest is issued in your name.
How can you find out if your identity was stolen?
The best way to find out is to monitor your accounts and bank statements each month, and check your credit report on a regular basis. If you check your credit report regularly, you may be able to limit the damage caused by identity theft. For more information, visit the Detect Identity Theft section.
Unfortunately, many consumers learn that their identity has been stolen after some damage has been done.
You may find out when bill collection agencies contact you for overdue debts you never incurred.
You may find out when you apply for a mortgage or car loan and learn that problems with your credit history are holding up the loan.
You may find out when you get something in the mail about an apartment you never rented, a house you never bought, or a job you never held.
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What You Need To Know When Starting Your Real Estate Business
By Tom Watkins
To become a certified and licensed real estate agent or broker, its very important to consider having a main office. You have two options according to your budget, and they are opening an office at home or renting a space for your real estate office. Either way you choose, you need to have the best possible advice in order to achieve success. Read on to see what you can do to make your real estate business successful.
What you have to accomplish first is to get your license. Get the best attorney from your local town to know information regarding real estate rules and qualifications. You need to hold a real estate sales agent credential before taking an exam for brokers. You should also look for opportunities wherein you can get further education on how you can be a licensed real estate broker. You should remember that real estate brokers can only be considered legal if he passes all the requirements set by the state law.
You should definitely consider having your very own real estate business plan. You should consider acquiring the help of more tenured professional brokers to help you put up your plan. You should set your business with the primary goal, mission, vision and main function of your company. You must have already determined all of these before you try and attempt to open up your own real estate office.
Then, find the best location for your real estate office. Decide if you want to work as a broker from your home or you need a space from a commercial building. For commercial space, you need to have a bigger budget because you must sign a rental contract and have at least one or two employees to work with you. If you think to yourself and determine it that you would want to set up your business at home, then you'd definitely save a lot of money. The choices you make are actually based on the budget you will be spending.
Last but not the least, you need to be able to put up your own office. Displaying your business or brokers name and license number is included in setting up your office. It is very essential that you have this on display because it will create an impact on the people who will be visiting your office.
These are just but simple steps that you can take when starting your real estate business office. This will provide you some timely assistance when you want to make an impact in the real estate business.
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